One trip, A Thousand Memories – With HANOI VOYAGES

Founded with a passion for travel and cultural discovery, Hanoi Voyages tourism company has grown into a trusted name in tailor-made journeys across Vietnam and Southeast Asia. With years of experience and a commitment to quality, we provide travelers with authentic, seamless and meaningful travel experiences.

In this article, you’ll get to know more about Hanoi Voyages – including our core areas of operation, development vision, dedicated team and main services. From customized private tours and cross-country itineraries to personalized customer care, we aim to be more than a travel agency - we strive to be your reliable companion on every journey.

Let Hanoi Voyages be your trusted partner every step of the way.

What to know about Hanoi Voyages tourism company

Founded in 2007 by CEO Pham Dac Kham, Hanoi Voyages is a leading travel company based in Vietnam, specializing in private, tailor-made tours across Southeast Asia. With over 15 years of experience, we have built a reputation for delivering authentic, seamless and meaningful journeys throughout Vietnam, Cambodia, Laos, Thailand and Myanmar.

At Hanoi Voyages, we take pride in our personalized service, local expertise and attention to detail. Every itinerary is handcrafted to reflect each traveler’s unique interests, offering deep cultural immersion, comfort and flexibility. Whether it’s a cultural escape, a family adventure, or a luxury retreat, we transform travel dreams into reality - one journey at a time.

Our mission is to eliminate the stress of travel planning and replace it with inspiration, connection and unforgettable experiences. We are committed to guiding you with in-depth knowledge, curating transformative trips that blend cultural authenticity, scenic beauty and emotional resonance. As your trusted travel partner, we walk with you every step of the way - YOUR PARTNER FOR EVERY JOURNEY.

Organizational structure of Hanoi Voyages Tourism Company

As a trusted Vietnam tourism company, Hanoi Voyages is proud of its clear and well-organized structure. Each department works closely together to provide professional, reliable and personalized service - the foundation of every unforgettable journey we design.

• Coordination and consulting:  This department plays a vital role in connecting all aspects of each journey. Acting as the bridge between clients, partners, and internal teams, this department ensures that every tour runs smoothly - from planning to execution.

• Sales department: The sales team provides personalized consultations with professionalism and enthusiasm. Their in-depth knowledge and responsive communication help clients confidently design adventures across Indochina.

• Operations department: Detail-oriented and proactive, the operations team ensures every itinerary runs smoothly. From logistics to support, they guarantee a hassle-free experience so clients can fully enjoy their travels.

• Marketing department: Our marketing team focuses on understanding travelers’ unique motivations. With a customer-first mindset, we promote tailor-made journeys that highlight authentic local experiences and meaningful cultural connections.

• Guide: This department is made up of experienced, passionate local guides who are the face of Hanoi Voyages Tourism Company on every journey. More than just escorts, they are storytellers, cultural ambassadors, and on-the-ground experts.

• Accounting department: Accurate and transparent, our accounting team ensures clear invoicing and responsible financial practices. Their integrity fosters trust with both clients and partners.

Meet our team of Hanoi Voyages in: Our team

Our team is a passionate and professional group of travel experts who turn journeys into lifelong memories. We work closely with clients to create customized itineraries that reflect their dreams and ensure smooth, worry-free travel from start to finish.

Our team’s strengths:

• Expertise: In-depth knowledge of Southeast Asia’s destinations, cultures and attractions.

• Passion for travel: A shared love for exploring and showcasing the region’s beauty.

• Customer-centric approach: Focused on understanding and fulfilling each traveler’s unique needs.

• Creative tour designers: Skilled in crafting tailor-made itineraries that match personal interests.

• Experienced local guides: Friendly storytellers who bring authentic cultural experiences to life.

At Hanoi Voyages, we believe that every journey should be more than just travel - it should reflect values we stand for. Every trip with Hanoi Voyages is built on the core values we hold dear - values that turn ordinary travel into meaningful discovery.

• Listen: LISTENING to your dreams and desires

• Inspire: INSPIRING you wisely with our deep knowledge of destinations and boots-on-the-ground experience.

• Guide: GUIDING you in creating your “tailor-made”trip, YOURS, ONLY YOURS

• Propose: OFFERING a “handcrafted trip” where culture, stunning sights, connections and emotions are key ingredients

Explore tour types at Hanoi Voyages tourism company

As the best company for travel in Vietnam and Southeast Asia, Hanoi Voyages Tourism Company offers a thoughtfully curated selection of tour types. Each journey is designed with a focus on personalization, cultural authenticity and seamless service. From tailor-made itineraries to immersive local experiences, we ensure every traveler finds the perfect way to explore and connect with the region.

Discover our tours by countries

At Hanoi Voyages Tourism Company, we offer a wide variety of journeys across Southeast Asia. Each destination is handpicked and thoughtfully designed to bring out the best of local culture, nature and history. 

• Vietnam: Hanoi, Halong Bay, Ninh Binh, Sapa, Hoi An, Hue, Danang, Ho Chi Minh City, Mekong Delta, Phu Quoc

• Cambodia: Siem Reap, Phnom Penh, Battambang, Kratie, Kampong Thom, Sihanoukville, Kampong Cham

• Thailand: Bangkok, Phuket, Chiang Mai, Chiang Rai, Ayutthaya, Kanchanaburi, Surat Thani

• Laos: Vientiane, Luang Prabang, Vang Vieng, Xieng Khuang, Champasak, Pakse

• Myanmar: Mandalay, Bagan, Inle Lake, Ngapali

• Multi-country tours: Combine multiple destinations in one seamless trip for more diverse experience across the region

Discover our tours by travel types

Hanoi Voyages understands that every traveler is unique. That’s why we design tours based on different travel styles, ensuring a personalized and fulfilling experience for each guest. With decades of expertise, Hanoi Voyages Tourism Company brings you flexible, tailor-made journeys designed around your needs.

💸 Tour prices at Hanoi Voyages tourism company

At Hanoi Voyages, we believe that your journey should reflect your priorities, your pace, and your budget. That’s why all of our tours are 100% private and tailor-made - designed around your travel style, expectations, and financial comfort.

From cultural experiences to luxurious getaways, family adventures to multi-country discoveries across Indochina - each itinerary is customized with care and attention to your preferences.

Tour prices vary depending on travel season, destination, group size, and level of accommodation or service. Our team works closely with you to create a personalized travel experience that fits your budget - without compromising on quality or authenticity.

For a detailed quote tailored to your travel plan, don’t hesitate to contact us! Our team at Hanoi Voyages Tourism Company is here to help you design the perfect journey - transparent, flexible and truly yours.

How we create the customized trip for you

Just like a finely tailored garment, a customized journey with Hanoi Voyages is crafted to match your exact tastes, pace, and dreams. From the first sketch to the final detail, every element is thoughtfully designed to ensure your trip feels personal, seamless, and unforgettable.

Our agency is a tailor’s workshop for your journey! 

Our designers sketch out your trip, listening to your wishes and offering advice 

We assemble it step by step, with passion and attention to every little detail 

We build it, and then we present it to you 

We tweak it, adjusting to your desires and constraints 

We fine-tune it right down to the final touch

Then, your custom-designed journey is ready to begin!

Your trip is made just for you 

It reflects your style 

It’s crafted to your specifications 

Made to match your dreams!

Main services of Hanoi Voyages tourist company

From personalized itineraries to carefully curated experiences, our services are designed to turn your travel dreams into reality - with comfort, care, and local expertise.

• Personalized itineraries: Tailor-made trips with curated experiences designed for comfort, authenticity, and expert guidance.

• Guide services: Dedicated local guides for each region – professional, licensed, and well-trained to ensure an informative and seamless journey.

• Accommodation services: A wide selection of 2 to 5-star hotels, luxury resorts, or cultural homestays – all carefully chosen based on quality, comfort, and guest preferences.

• Road transport services

• Private Chauffeur: Experienced, region-based drivers for safe, reliable service.

• Private Vehicle: Modern, air-conditioned cars suited to your group size and luggage needs.

• Rail transport services: Comfortable overnight trains from Superior to Premium class. Most popular route: Hanoi – Sapa – Hanoi with options like VICTORIA, LIVITRAIN, and TULICO.

• Halong Bay cruises: Handpicked traditional cruises (2–5 days), with private or non-private options across three service levels.

• Mekong River Cruises: Selected sampans and junks for immersive cruises through the Mekong Delta – available in private or shared boat formats with Deluxe, Superior, and High-End levels.

Customer reviews about Hanoi Voyages tourism company

Over the years, Hanoi Voyages Tourism Company has earned the trust of thousands of travelers - and the recognition of prestigious international travel guides and platforms. This continued praise reflects our unwavering commitment to quality, personalization, and authenticity.

• Le Petit Futé describes us as a “dynamic and highly professional French-speaking agency”, and proudly recommends us as “a wise and reliable choice.”

• The Routard Guide, known for its independent and selective recommendations, has listed us since 2010, praising our “well-organized, honest, and transparent service with no hidden costs.”

• On TripAdvisor, travelers consistently highlight our punctuality, personalized care, and responsive communication.

Learn more: Hanoi Voyages' Testimonials

Remarkably, Hanoi Voyages has been honored as one of the top 10% travel experiences worldwide on TripAdvisor (2024), based on reviews from millions of global travelers - a distinction that reflects consistent excellence in service and guest satisfaction.

What do customers say after traveling with Hanoi Voyages?

“Everything was perfectly organized… guides, drivers, hotels… simply flawless.” – Virginie, Olivier & Louis
“It was a truly magnificent journey… excellent selection of hotels, guides and drivers… trustworthy and outstanding.” – Ymsoft
“I was more than delighted… our guide was attentive, every visit and transfer went smoothly.” – Morgane Dupont
“A superb 17-day trip… professional dedication, friendly team – we highly recommend Hanoi Voyages.” – Alain & Nicole

Contact us for tailor-made tours with Hanoi Voyages now!!

💌 Email: hanoivoyage.com.en

☎ Phone: +84 243 715 301

📍 Address: 2nd Floor, 445 Doi Can Street, Ngoc Ha Ward, Hanoi City, Vietnam